• Super-fast Response 7*24 online service. Multi-channels to reach us at any time, including Facebook, What’s App, Skype, etc. All the emails and complaints will be replied in 4h.

  • Perfect Complaint Management Customer complains→Sinoexpro provides a plan to solve the complaint →Discuss the plan→Confirm the plan and execute→Satisfaction survey. Only 5 steps is needed to deal with the complaints easily and perfectly.

  • One-to-one Service Strategy Sinoexpro adheres to the "one-to-one" service strategy. There will always be one staff to service for you avoiding the predicament of the multilateral communication.

  • Technical Support Our chief engineer is waiting to provide you the most professional and reliable technical service online or on site.

  • Cargo Tracking Our staff will send the latest dynamic state of the products to the customers in the whole process from the products preparation, sea booking, shipping to the arrival of the products.

  • High Efficiency & Short Delivery Time Production will be arranged immediately after receiving the prepayments in 24 hours. The deadline of every process will be controlled strictly to guarantee the short delivery time. Sinoexpro sends documents to you by DHL which is the fastest in the world. The aim is to save time for customers.

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